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Important Updates and Resources for Long-Term Care Providers


COVID-19 Latest News, Guidance & Resoruces

We are closely monitoring the news and guidance concerning COVID-19 and are working with the Governor’s office, the Indiana Department of Health and AHCA/NCAL, to ensure our member providers receive the necessary guidance to care for the most vulnerable Hoosiers. Visit this webpage daily to access the latest updates.



June 30: CDC Identifies Reporting Issue with NHSN Weekly COVID-19 Vaccination Module

The Centers for Disease Prevention and Control (CDC) has identified an issue with reporting COVID-19 Vaccination Data for resident and health care personnel in the National Healthcare Safety Network (NHSN) Long-term Care Facility Component. Users can initially save their data, but if users attempt to modify data for question #2, an error message is generated, and those modifications cannot be saved in the NHSN application.

The CDC is actively working to resolve this problem and anticipates it to be fixed on July 11, 2023. 





May 12: Request SAMS Level 3 Access Now to Meet SNF QRP Required Reporting by May 15

The SNF QRP reporting deadline is Monday, May 15 at 11:59 p.m. This includes required reporting of Influenza Vaccination Coverage among Health Care Personnel to NHSN as this data can only be reported by facilities with SAMS level 3 access.





April 13: HHS Announces Expiration of COVID-19 PHE HIPAA Notifications of Enforcement Discretion

This week, the U.S. Department of Health and Human Services’ (HHS) Office for Civil Rights (OCR) announced that the Notifications of Enforcement Discretion issued under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act during the COVID-19 public health emergency will expire at 11:59 pm on May 11, 2023, due to the expiration of the COVID-19 public health emergency.

While Congress extended many of the telehealth coverage flexibilities impacting AHCA/NCAL members and their residents permanently or until December 31, 2024, this policy change will no longer permit providers to use technology such as unsecure iPads, smart phones, or other technology for telehealth services unless they meet the stringent HIPAA patient privacy requirements after August 9, 2023.






January 10: HRSA Releases Reporting Period 4 Guidance

Health Resources and Services Administration (HRSA) released two important updates related to the Provider Relief Fund (PRF) Phase 4 and American Rescue Plan (ARP) Rural payments HRSA began distributing in November 2021 and throughout 2022.








December 20: Biden Administration Announces Winter Preparedness Plan

The Biden Administration announced a COVID-19 Winter Preparedness Plan. The plan expands access to testing, vaccines and treatments, preparing for the impact of variants, cases and hospitalizations in local communities, and protecting the most-high risk Americans, including residents of nursing homes and other congregate living facilities.



December 16: CDC Expands COVID-19 Provider Vaccine Agreements to LTC Facilities

The Centers for Disease Prevention and Control (CDC) announced it is taking steps to make it easier for long term care (LTC) facilities to administer the COVID-19 vaccine to staff and residents. The CDC is now allowing LTC pharmacies to transfer COVID-19 vaccine/boosters to LTC facilities in single dose vials to directly vaccinate residents and staff by waiving some of the reporting requirements LTC pharmacies had to follow.





December 14: HRSA Begins Provider Relief Fund Repayment Notification

Health Resources and Services Administration (HRSA) began transmitting emails to providers who, based on Provider Relief Fund (PRF) Reporting Period 1 submissions, will be receiving a Repayment Request Notice via the U.S. Postal Service (USPS). In guidance to AHCA/NCAL, HRSA noted:
  • Initial notification will come in the form of an alert email to the PRF listed contact(s). The email will not contain the payment specific information included in the Repayment Request Notice.





Testing Guidance & Updates

Ordering Testing Supplies – Langham Portal

Latest Updates

Important Contacts

  • Probari Phone number: Please call 317-804-4102 with any questions/issues.
  • ZOTEC Help Desk:  Please call 866-254-4628 with any questions/issues related to registration.
  • Patients Choice Laboratories (PCL): PCL, based in Indianapolis, Indiana, is a leading provider of comprehensive laboratory testing services throughout the United States. For more info, please visit

IDH Guidance & Resources

Weekly Webinars

Please note:  Weekly Regulatory Webinars have moved to a new page and have a new name i.e. Regulatory Roundup.  To access weekly regulatory webinar meeting link, handouts and recordings, please click the button below.


For questions, contact Deeksha Kapoor at

Payment & Reimbursement Resources

General Resources



Federal Reporting Requirements

Regulatory Requirements


NHSN Reporting

Personal Protective Equipment (PPE)


EMResource is a web-based resource management and communication tool used to monitor and notify changes in resources statuses. IDH is asking you to update your PPE supplies daily in this tool so that resources can be distributed efficiently.

  • Please request your user account here.
  • Please access the user manual at this link.
  • EMResource Troubleshooting – Email Eric Shelley at the Indiana Department of Health –

Coordinate account registration with your facility administrator.  We recommend designating at least two individuals that can track and input data into EMResource.


Using and Conserving PPE


Archive Updates

access archive updates here


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