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Education Policy

IHCA/INCAL Continuing Education Program Attendance Policy

The Indiana Professional Licensing Board (IPLA) requires that sponsors of Continuing Education programs monitor the attendance of all programs in such a way that verification of attendance throughout the program can be readily assured. To obtain credit for an IHCA/INCAL sponsored Continuing Education program, attendees must successfully participate in and complete the entire program. In-person trainings are monitored by IHCA/INCAL staff or a designated representative and a check-in process. Webinar trainings are monitored by a minute-by-minute attendance monitoring technology system to ensure compliance with the IPLA requirements.

The National Association of Long Term Care Administrators / National Continuing Education Review Service (NAB / NCERS) requires the Provider/Sponsor to provide a means of monitoring attendance that will ensure that attendees only receive credit for time present at the seminar. At a minimum, this will include monitoring attendance throughout the day for all programs exceeding ½ day by recording attendance not only upon initiation and completion of the program but also at least once during the course of the program through a means identified and described by the Provider/Sponsor.

Webinars that are approved by NAB require a sign-in sheet. Sign-in sheets will be provided with the webinar connection information and related details.

Indiana Professional Licensing Agency (IPLA) / HFA Board Updates

Mark Wolfschlag, HFA Board Chair with the Indiana Professional Licensing Agency states that current licensed Administrators could have 40 CEU’s for their renewal that are all virtual learning hours. The HFA Board has never set any expectations for where or how current administrators obtain their CEU’s for licensure renewal. CEU hours do need to be from an approved educational provider of HFA/RCA CEU’s, like the Indiana Health Care Association. (stated 6/18/20)

New Change for HFA/RCA Licensure Renewals – Effective 2022

Effective for the 2022 renewal cycle, the State is now requiring Administrators to upload their CEUs at the time they renew their license. This change will aid the State in auditing licenses during an audit request.  IHCA/INCAL members can pull their CEUs they received from an IHCA/INCAL event by logging into their myIHCA account. A reference guide is found HERE. If you have trouble accessing your myIHCA account, email Administrators can also upload both NAB approved and non-NAB approved CEUs into their NAB CE Registry as a way to house your CEUs all in one place. The NAB CE Registry is optional and can be accessed HERE. Instructions on how to upload non-NAB approved CEUs into your NAB CE Registry can be found HERE. HFA/RCA licensure renewals are due August 31 of even years, renew HERE.

IHCA/INCAL Registration & Refund/Cancellation Policy

Payment is due at the time of registration for all events. All cancellations and withdrawals must be submitted in writing and emailed to or

General Education Trainings and Webinars – Attendees

Unless otherwise noted, refunds will be given for in-person events, minus an administrative fee of 25% of the registration fee, when written notice is received at least 48 hours prior to course/event. Attendee substitutions are permitted. Cancellations made within 48 hours of the in-person course/event will not receive a refund. No shows or cancellations made after the event will not receive a refund.  If you are exhibiting symptoms of COVID-19, please do not attend an in-person event.

Unless otherwise noted, refunds will not be given for webinars or on-demand webinars/courses. Attendees unable to attend a live webinar will still have access to the recording. Attendee substitutions are permitted but must be made before the start of the event. Please notify Katie Niehoff at if you are unable to attend or wish to make an attendee substitution.

Spring Conference and Convention & Expo – Attendee Registrations

If you are exhibiting symptoms of COVID-19, please do not attend the conference.  Please notify Katie Niehoff at if you are unable to attend or wish to make an attendee substitution.

Spring Conference and Convention & Expo – Sponsors & Exhibitors

Refunds for credit card transactions will be credited back to the card used if the transaction occurred within 90 days of the cancellation request. Cancellation requests made 90 days or more from the date of the registration/credit card payment will receive their refund by check. Refunds for payments originally made by cash or check will receive their refund by check.

National Association of Long Term Care Administrator Boards (NAB) CE Registry Information


Please follow the instructions below:

  1. Go to the “non-NCERS program” details near the bottom of the page.
  2. Use the “upload” button to add a certificate.
  3. If you have already created the entry, please select the gear button to the right of the course and select edit, then click OK to enable uploading the certificate.

Upcoming Education Events