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Licensure, Survey and Certification

Helping our members stay compliant

The regulatory and survey landscape for our members comes with many challenges, especially with the changing needs of residents, new/changed regulatory requirements, workforce demands, and increasing resident acuity.  

How We Help

  • We work closely with our member providers across the state to help them stay laser-focused on delivering high quality care to Indiana’s seniors every single day.
  • We strive to equip our members with powerful tools and resources, so they stay up to date with industry trends and best practices and have the needed knowledge base to comply with regulatory requirements.
  • By creating awareness through education in both skilled nursing and assisted living facilities, we enhance our members’ understanding of the current citation trends, so they are better prepared to proactively assess and monitor facility performance.

Consultation Areas

Our members have access to one-on-one consultation customized to meet their needs.

Assistance with State Licensure

We can provide immediate intervention during a survey or provide answers to your questions.

Federal Requirements of Participation

We can keep you on track with demanding deadlines and provide solutions and education to keep your team on track and mitigate regulatory concerns.

Life Safety Code and Emergency Preparedness

We can provide survey guidance and resources to help you mitigate regulatory risks.

Payroll Based Journal

We can help you understand flags leading to an audit or help you understand and respond to your audit.

Staying Compliant Through QAPI

IHCA/INCAL uses QA+PI=QAPI comprehensive approach in analysis of the most current survey trends and provides education to our members in live education, webinars and notification of up to date changes in regulation to ensure our members are able to: 

  • Identify opportunities for improvements
  • Collaborate to resolve and find solutions
  • Address gaps in systems or processes 
  • Develop and implement a proactive approach to care and/or a corrective plan
  • Continuously monitor effectiveness of interventions.

Improving Compliance and Residential Care

Whether you operate a skilled nursing facility or an assisted living community, IHCA/INCAL provides information and services aimed at improving compliance and residential care.

Clinical Systems & Programs

Assistance with Quality Assurance Performance Improvement (QAPI), memory care, infection control, preventable readmissions, and more.

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Member Services

Access on-site and telephonic assistance with survey readiness, plan of correction and IDR guidance, and custom training & presentations.

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