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As required by SB 480 from the 2019 session of the Indiana General Assembly a commission of providers, state government, legislative, and consumer representatives met for the first meeting of the NEMT Commission on November 8th. The meeting lasted one hour and was mainly a reporting of current work to improve the system and a preliminary report from an external auditor of SoutheasTrans performance.
FSSA Secretary Jen Sullivan began the meeting with review of 16 workstreams that are working on various parts of the NEMT program in an effort to fix it. Some of the workstreams aimed to help nursing facility residents obtain transportation are just getting off the ground or are in limited pilots awaiting expansion.
It was reported that as of January 1, 2020 FSSA and Indiana Medicaid will be permitted to use a faster process to enroll nursing facilities as transportation providers in the Medicaid program so that nursing facilities who so enroll can be reimbursed for the work they are doing. So far enrollment by nursing facilities as transportation providers has been limited to just 1 entity.
Burns & Associates is the external auditor that presented a preliminary report on its findings. A final report is expected in December. The preliminary report indicated:
The preliminary report also examined claims payment issues, complaints, call center performance, and the transportation network. The preliminary report made these recommendations:
For all details please visit the NEMT Commission Website.