Webinars & Trainings

check back often for the latest events

Note: Registration for webinars closes at 5 pm EST the prior day.



ICD-10-CM for Long Term Care

Join us to review ICD-10-CM coding conventions, official guidelines for coding and reporting and ensure you havethe knowledge to assign the correct ICD-10-CM codes. Learn more.

Date: October 18, 2018

Time: 9 a.m. - 4 p.m.

Location: Hilton Garden Inn, 8615 US Highway 24 West, Fort Wayne, Indiana

To register, click here.

Moving Mountains Webinar Series: SNF Provider Training, Tools and Insights to Conquer 2019 Industry Changes

This webinar series will guide providers in implementing a step-wise action plan to manage the industry changes that take effect 2019 including Phase 3 RoP (Requirements of Participation) and preparing for the reimbursement transition from Medicare PPS RUGs IV to the Patient Driven Payment Model (PDPM). 

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Managers, Nursing Home Administrators, Nursing staff and leaders, RAI Coordinator, Quality Assurance Director, Social Services, Staff Development Coordinator, Rehabilitation services, MDS Coordinators, Activities Professionals, Board Members

Sessions will be approved by NAB for Administrators, as well as for IN licensed social workers, nursing, occupational therapists, physical therapists.

Learn more. Register here.

Workforce Symposium

Join us November 6 for the IHCA/INCAL Worlforce Symposium. The symposium will help participants:

1. Understand the best practices in recruiting and retention strategies

2. Learn how to manage and engage a Millennial workforce

3. Gain a cross-generational understanding

4. Identify effective performance management

5. Describe the need for cultivating an engaged workforce and "best place to work" environment

6. Understand the difference between productive conflict vs. destructive conflict

7. Identify how to build and maintain trust amongst your staff

Presenter: Lou Ann Brubaker, President of Brubaker Consulting.  Lou Ann has taught thousands of senior care professionals from executive leaders and mid-level managers to front-line staff. Her unique knowledge base has established her reputation as one of America's leading senior care training providers. A diverse professional expertise enables her to address today's most critical skill development needs, including dialy management of staff, creation of higher performance teams, handling of conflict, dynamics of change within senior care, census development and strategic planning at the Board level.

6 CEUs for Indiana Administrators.  Approved for 6 SHRM credits.

To register, please click here.

Non-Pharmacological Interventions to De-escalate Dementia Related Distress Behaviors

Date: November 15, 2018 | 10 a.m. EST

Length: 60 minutes including time for Q&A at the end


This session will define and identify common examples of dementia-related distress behaviors that impact self or others. We will expand on the concept, “behavior is communication” examining common underlying root causes of these distress communications and some effective non-pharmacological interventions staff can use first, in order to calm. Case study example will be used to exemplify the application of this framework for successful de-escalation of distress behaviors when they occur during care. A brief review of some of the regulatory requirements this education will help to support will be provided.

Learning Objectives:

  1. Define dementia-related distress behaviors and identify common underlying causes of the distress
  2. Examine regulations that relate to the importance of preparing the interdisciplinary team with non-pharmacological behavior intervention skills
  3. Describe some behavior intervention strategies staff can use to successfully de-escalate distress behaviors when they happen

Register here.

DON/Nurse Leader Workshop (New Dons/ Nurses)

Date: November 27-28, 2018 from 8-5:30 p.m.

Where: Renaissance Indianapolis North, 11925 N. Meridian St. Carmel, IN 46032

This 2-day workshop is designed for new Directors of Nursing or new nurse leaders that have been in their position for two years or less.  Topics include:

Managing employees and management skills

- Managing quality measures and numbers

- Effective communication between nursing and the medical director/physician

- Survey prep

- Leadership skills and accountability

- Preventing falls

- Writing a plan of correction

Register here.

Sponsored by:


Medicare Clinical Reimbursement Seminar

Date: November 29, 2018 from 8:30 a.m.- 4 p.m.

Where: Renaissance Indianapolis North, 11925 N. Meridian St. Carmel, IN 46032

CMS finalized the mandated Quality Reporting and Value Based Purchasing Programs for Skilled Nursing Facilities on July 31, 2018. Final updates and revisions were released and implementation of the programs are to begin on October 1, 2018.

Learning Outcomes include:

  • The QRP - includes a description of the QRP, history, details of the MDS changes, edits added to the MDS and QM’s and the impact on payment.
  • The VBP – includes a description of the VBP, brief history, details of the QM and the impact on payment.
  • Calculation methodology is included for the VBP re-hospitalization measures. Action planning for both programs is included.


CMS finalized a new SNF payment system to be implemented on October 1, 2019. The new payment system named the Patient-Driven Payment Model (PDPM). This training seminar is a hands-on, interactive session that will walk you through all of the new rules and regulations. At the end of the session, you will know all the ends and outs of the PDPM, how to calculate payment under the new model, and strategies to maximize reimbursement and quality care. 

Learning Outcomes include:

  • Review of PDPM rules and regulations
  • Walk through payment models and strategic plans

This seminar is CE approved for Indiana Administrators.

To learn more, click here. To register, click here. 



2018 F-Tag Review Webinar Series (1.25 Contact Hours per Webinar/15 Total Contact Hours for the 12-Part Series)

All sessions begin at 10:30 a.m. ET.
Fee: IHCA/INCAL Members $55 per facility, per session; Non-members $110 per facility, per session.
Presenters:  Shelly Maffia, MSN, MBA, RN, LNHA, QCP, Clinical Consultant for Proactive Medical Review & Consulting, LLC

This year-long series will focus on the top deficiencies cited nationally with the new Long Term Care Survey Process (LTCSP). Each session will concentrate on top-cited F-Tags with a review of the regulation and an analysis of the associated Interpretive Guidance. Survey procedures, such as associated Critical Element Pathways and/or Surveyor Probes used to guide the investigative process will be discussed. Actual citation examples will be shared and examined. Tools to assist the facility interdisciplinary team in monitoring compliance and incorporating performance improvement activities into the facility QAPI processes will be a focal point. This series is sponsored by HTS

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Managers, Nursing Home Administrators, Nursing Staff and Leaders, Quality Assurance Director, Social Services, Rehabilitation Services

Sponsored By:




Click here for more information.  

Dignity and Respect of Individuality F550 (Former F241)(1.25 CEUs)
Date: October 31 
Click here for more information or to register. 

Treatment/Services to Prevent/Heal Pressure Ulcers F686 (Former F314)(1.25 CEUs)
Date: November 28  
Click here for more information or to register. 

Bowel/Bladder Incontenence, Catherter, UTI F690 (1.25 CEUs)
Date: December 19  
Click here for more information or to register. 

Top Tags Webinars

When: November 13, 2018 from 10 -11:15 a.m.

This webinar will focus on the top Emergency Tag surveys, the trends related to deficiencies, and the root cause of the deficiencies.  Be proactive and stay compliant by learning how to prevent unwanted E Tags!  Participants in this webinar will:

  • Understand the most frequently cited E Tags since the inception of the new emergency disaster survey process.
  • Gain knowledge of the surveyor interpretation of the guidelines related to the E Tags.
  • Help prevent your facility from receiving unnecessary deficiencies.
  • Learn more about the new E Tag survey process

Who Benefits: Administrators, Plant Operations, Director of Nursing Services, Consultants, Interdisciplinary team members participating in emergency preparedness

Speaker: Lori Davenport, Director of Regulatory and Clinical Affairs

Learn more.


Wound Care Series

This four-part webinar series focuses on pressure injuries. Click here for more information.

Oct. 4, 2018: Assessment & Treatment of Lower Extremity Ulcers: Arterial, Venous & Neuropathy/Diabetic (1 CEU) 


IHCA/INCAL Member: $30/per webinar

Non-Member: $60/per webinar

Presenter: Jeri Lundgren RN, BSN, PHN, CWS, CWCN, CPT
Jeri, President of Senior Providers Resource, has been working in Long Term Care since 1990, specializing in wound care nationally since 1994. She is board certified as a CWS (Certified Wound Specialist) by the American Board of Wound Management and a CWCN (Certified Wound Care Nurse) by the Wound, Ostomy and Continence Society. Her extensive background in wound management in long term care nationally includes: survey management, litigation support, wound care consultation, program development, director of nursing, & clinical expert for several state Quality Improvement Organizations and Departments of Health (MN, IN, KY).

CEUs are approved for IN Administrators and Nurses. Senior Providers Resource is a Provider approved by the California Board of Registered Nursing. Provider #16635


The AHCA/NCAL webinars are member benefits. To access AHCA/NCAL webinars visit: http://www.ahca.org. IHCA Members will need to enter a login name and password. To obtain the member login and password, please e-mail update@ahca.org with your name, facility, and e-mail address. Note: No CEUs are offered for AHCA/NCAL webinars.



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