Webinars & Trainings

check back often for the latest events

Note: Registration for webinars closes at 5 pm EST the prior day.



Dietary Symposium

This year's Dietary Symposium will cover a variety of topics that are pertinent to the long term care industry and residential care.

Topics include

  • Nutrition and RoP phase II - Where are we now?
  • Nutrition Approaches for Pressure injury Management
  • What's For Dinner - Strategies for Enhancing Resident Satisfaction
  • Unraveling the Mystery of Food Allergies and Intolerances

When: September 27, 2018

Where: Renaissance Indianapolis North, 11925 N. Meridian St. Carmel, IN

To learn more and to register, please click here


ICD-10-CM for Long Term Care

Join us to review ICD-10-CM coding conventions, official guidelines for coding and reporting and ensure you havethe knowledge to assign the correct ICD-10-CM codes. Learn more.

Two Dates, Two Locations

Date: September 13, 2019

Time: 9 a.m. - 4 p.m.

Location Renaissance Indianapolis North, 11925 N. Meridian St., Carmel, Indiana

To register, click here.

Date: October 18, 2018

Time: 9 a.m. - 4 p.m.

Location: Hilton Garden Inn, 8615 US Highway 24 West, Fort Wayne, Indiana

To register, click here.

Moving Mountains: SNF Provider Training, Tools and Insights to Conquer 2019 Industry Changes

This webinar series will guide providers in implementing a step-wise action plan to manage the industry changes that take effect 2019 including Phase 3 RoP (Requirements of Participation) and preparing for the reimbursement transition from Medicare PPS RUGs IV to the Patient Driven Payment Model (PDPM). 

Target Audience:   Director of Nursing, Assistant Director of Nursing, Nurse Managers, Nursing Home Administrators, Nursing staff and leaders, RAI Coordinator, Quality Assurance Director, Social Services, Staff Development Coordinator, Rehabilitation services, MDS Coordinators, Activities Professionals, Board Members

Sessions will be approved by NAB for Administrators, as well as for IN licensed social workers, nursing, occupational therapists, physical therapists (pending).

Learn more. Register here.

Non-Pharmacological Interventions to De-escalate Dementia Related Distress Behaviors

Date: November 14, 2018 | 10 a.m. EST

Length: 60 minutes including time for Q&A at the end


This session will define and identify common examples of dementia-related distress behaviors that impact self or others. We will expand on the concept, “behavior is communication” examining common underlying root causes of these distress communications and some effective non-pharmacological interventions staff can use first, in order to calm. Case study example will be used to exemplify the application of this framework for successful de-escalation of distress behaviors when they occur during care. A brief review of some of the regulatory requirements this education will help to support will be provided.

Learning Objectives:

  1. Define dementia-related distress behaviors and identify common underlying causes of the distress
  2. Examine regulations that relate to the importance of preparing the interdisciplinary team with non-pharmacological behavior intervention skills
  3. Describe some behavior intervention strategies staff can use to successfully de-escalate distress behaviors when they happen

Register here.

DON/Nurse Leader Workshop (New Dons/ Nurses)

Date: November 27-28, 2018 from 8-5:30 p.m.

Where: Renaissance Indianapolis North, 11925 N. Meridian St. Carmel, IN 46032

This 2-day workshop is designed for new Directors of Nursing or new nurse leaders that have been in their position for two years or less.  Topics include:

Managing employees and management skills

- Managing quality measures and numbers

- Effective communication between nursing and the medical director/physician

- Survey prep

- Leadership skills and accountability

- Preventing falls

- Writing a plan of correction

Register here


DON/Nurse Leader Workshop (Seasoned Dons/Nurses)

Date: November 29, 2018 from 8 a.m.- 5 p.m.

Where: Renaissance Indianapolis North, 11925 N. Meridian St. Carmel, IN 46032

This one day workshop is designed for seasoned Directors of Nursing or Nurse Leaders that have been in their position for three years or more. Topics include:

 - Financial forecasting

- Utilizing QAPI for Building an Effective Pressure Injury Program

- Systems Thinking with your Interdisciplinary Team for Quality Outcomes

- Risk Management Concerns in LTC and How to Avoid Being Sued

- Top topics and industry updates

Register here

Sponsored by:




Active Shooter/Emergency Preparedness Workshop

Date: August 24, 2018

Where: Renaissance Indianapolis North, 11925 N. Meridian St. Carmel, IN 46032

Part I - Armed Intruder / Active Shooter Training

Part I will feature Frank DeAngelis, retired Principal from Columbine High School, for an armed intruder/active shooter presentation that has been developed for healthcare professionals.  Frank will share insights about managing the after-crisis with patients, staff and community members and never ending media attention.

Part II - Emergency Preparedness Roundtables

Part II will feature Stan Szpytek, national Consultant and Owner of Fire & Life Safety Inc.  Stan will provide Emergency Preparedness Roundtables as defined by CMS in order for your organization to remain compliant with the RoPs.

This workshop will be approved for 5.5 CEUs for Indiana licensed Administrators and Indiana licensed Social Workers.

Learn more. Register here


Sponsoredy by:



2018 F-Tag Review Webinar Series (1.25 Contact Hours per Webinar/15 Total Contact Hours for the 12-Part Series)

All sessions begin at 10:30 a.m. ET.
Fee: IHCA/INCAL Members $55 per facility, per session; Non-members $110 per facility, per session.
Presenters:  Shelly Maffia, MSN, MBA, RN, LNHA, QCP, Clinical Consultant for Proactive Medical Review & Consulting, LLC

This year-long series will focus on the top deficiencies cited nationally with the new Long Term Care Survey Process (LTCSP). Each session will concentrate on top-cited F-Tags with a review of the regulation and an analysis of the associated Interpretive Guidance. Survey procedures, such as associated Critical Element Pathways and/or Surveyor Probes used to guide the investigative process will be discussed. Actual citation examples will be shared and examined. Tools to assist the facility interdisciplinary team in monitoring compliance and incorporating performance improvement activities into the facility QAPI processes will be a focal point. This series is sponsored by HTS

Target Audience: Director of Nursing, Assistant Director of Nursing, Nurse Managers, Nursing Home Administrators, Nursing Staff and Leaders, Quality Assurance Director, Social Services, Rehabilitation Services

Sponsored By:




Click here for more information.  

ADL Care for Dependent Residents F677(1.25 CEUs)
Date: August 29 
Click here for more information or to register. 

Resident Assessments/Accuracy of Assessments F641 (Former F278) (1.25 CEUs)
Date: September 26
Click here for more information or to register. 

Dignity and Respect of Individuality F550 (Former F241)(1.25 CEUs)
Date: October 31 
Click here for more information or to register. 

Treatment/Services to Prevent/Heal Pressure Ulcers F686 (Former F314)(1.25 CEUs)
Date: November 28  
Click here for more information or to register. 

Bowel/Bladder Incontenence, Catherter, UTI F690 (1.25 CEUs)
Date: December 19  
Click here for more information or to register. 

Top Tags Webinars

The Life Safety Surveyors have been conducting the new Emergency Tag surveys for several months and trends related to deficiencies have been identified and the root cause of the deficiencies have been analyzed.  Be proactive and stay compliant by learning how to prevent unwanted E Tags!  Participants in this webinar will:

  • Understand the most frequently cited E Tags since the inception of the new emergency disaster survey process.
  • Gain knowledge of the surveyor interpretation of the guidelines related to the E Tags.
  • Help prevent your facility from receiving unnecessary deficiencies.
  • Learn more about the new E Tag survey process

Who Benefits: Administrators, Plant Operations, Director of Nursing Services, Consultants, Interdisciplinary team members participating in emergency preparedness

Speaker: Lori Davenport, Director of Regulatory and Clinical Affairs

Learn more.


Wound Care Series

This four-part webinar series focuses on pressure injuries. Click here for more information.

  • Sept. 6, 2018: Topical Management of Pressure Injuries (1 CEU)


  • Oct. 4, 2018: Assessment & Treatment of Lower Extremity Ulcers: Arterial, Venous & Neuropathy/Diabetic (1 CEU) 


IHCA/INCAL Member: $30/per webinar

Non-Member: $60/per webinar

Presenter: Jeri Lundgren RN, BSN, PHN, CWS, CWCN, CPT
Jeri, President of Senior Providers Resource, has been working in Long Term Care since 1990, specializing in wound care nationally since 1994. She is board certified as a CWS (Certified Wound Specialist) by the American Board of Wound Management and a CWCN (Certified Wound Care Nurse) by the Wound, Ostomy and Continence Society. Her extensive background in wound management in long term care nationally includes: survey management, litigation support, wound care consultation, program development, director of nursing, & clinical expert for several state Quality Improvement Organizations and Departments of Health (MN, IN, KY).

CEUs are approved for IN Administrators and Nurses. Senior Providers Resource is a Provider approved by the California Board of Registered Nursing. Provider #16635


The AHCA/NCAL webinars are member benefits. To access AHCA/NCAL webinars visit: http://www.ahca.org. IHCA Members will need to enter a login name and password. To obtain the member login and password, please e-mail update@ahca.org with your name, facility, and e-mail address. Note: No CEUs are offered for AHCA/NCAL webinars.



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