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Assisted Living organizations have faced numerous challenges over the past decade. Long term care has shifted to providing care and services to more acutely ill residents than ever before. Assisted Living Administrators and nurses have the task of knowing and understanding state specific regulations, standards of practice, and how to implement them effectively. Leaders must balance the technical skills of running an assisted living community with the essential soft skills of being a team leader. Technical skills and leadership skills are necessary to effectively run a successful organization. It is time to level up your leadership skills. This course is designed to help you take your leadership skills to the next level by adopting the right mindset and communication practices. In addition, you will learn the critical role you play in mission, vision, and values for your team and your organization. Learners will build their knowledge about emotional intelligence, conflict resolution, relationships navigation, and the power that data holds.
Course Objectives: After viewing this course, learners will be able to:
Audience: This course is appropriate for administrators, nurses, and department managers working in assisted living.
Presenter: Pamela Truscott, DNP/HSL, MSN/Ed, RN, QCP, DNS-CT, RAC-CT, CDP, Director of Quality Improvement NCAL
Please note: IHCA/INCAL receives commissions for purchases made through this link.
Questions about this event?
Please email Katie, IHCA/INCAL’s director of education, using the form below.