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2021 Spring Conference


April 20-21, 2021 | French Lick Springs Resort, French Lick, Indiana


2021 Spring Conference

Join us April 20-21 at the majestic French Lick Springs Hotel to discover new ideas and explore innovative tools, participate in high-quality education sessions,  get inspired by our speakers and network with fellow long-term care professionals and industry leaders from across the state.

Please note: This event is sold out and registration is now closed. We will NOT be accepting on-site registrations.

April 20-21, 2021

About the In-Person Spring Conference

We are looking forward to reuniting with our members, partners and friends at the French Lick Springs Resort this April for our upcoming Spring Conference that offers a unique education and relationship-building opportunity for long-term care professionals.

This year’s conference offers expertly curated sessions focused on Clinical Strategies for Program & Infection Management. You have the opportunity to earn up to 9.5 CEUs and sharpen your skills and enhance your knowledge on some of the most important topics pertinent to your current role.  The speaker lineup is amazing and brings together an incredible group of industry leaders to offer endless inspiration and generate meaningful conversations.

We understand that the pandemic is far from over and this is why we are taking extra precautions to prioritize your safety and health at our conference.

Please note: This event is sold out and registration is now closed. We will NOT be accepting onsite registrations.


About the Virtual Spring Conference

We have an exciting news to share with you all! We have received an overwhelming response from many of you who wish to participate in our upcoming Spring Conference scheduled to take place on April 20-21 at the French Lick Springs Resort.

Although we will NOT be able to accommodate any additional attendees at the French Lick Springs Resort and the registration for the in-person conference is closed, we have been hard at work to enable more long-term care professionals like you to benefit from the event.

The 2021 Spring Conference will now also be available as a virtual event starting May 3, 2021. If you haven’t been able to reserve a spot for our in-person Spring Conference, you will now be able to register for the virtual experience that has been exclusively developed to extend this education and professional development opportunity to more long-term care professionals like you. 

What does the virtual experience include?
As a virtual attendee, you’ll have 24×7 access to:

  • The live recordings of all of our expertly curated sessions focused on Clinical Strategies for Program & Infection Management. Watching virtual presentations on the Spring Conference website will mirror attending a live event.
  • Explore up to 12 booths at our virtual expo hall that offers an interactive experience giving you an opportunity to explore cutting edge business solutions and innovative products.
  • Earn up to 9.5 CEUs and sharpen your skills and enhance your knowledge on some of the most important topics pertinent to your current role.

When will the registration for the virtual experience open and how long will the virtual conference be accessible?

  • The registration for the virtual Spring Conference will open on April 19, 2021. The virtual experience will be available May 3-21, 2021.

Pricing for In-Person and Virtual Experience

Member Pricing


Non-member Pricing


Agenda & Session Descriptions

2021 Spring Conference

Clinical Strategies for Program & Infection Management

April 19-21, 2021 in French Lick, IN

Monday, April 19

3:00pm - 5:00pm

Tuesday, April 20

8:15am - 9:00am

9:00am - 12:00pm

Indiana Department of Health: Continuing our Partnership as We Enter the New Normal (Matt Foster, Brenda Buroker, Jan Kulik, & Tammy Alley) (1.5 hours)

The session will summarize the collaborative efforts of the providers and IDOH over the course of the Public Health Emergency, provide a glimpse of the plans and goals for our Long Term Care Division, explain the changes to the survey process, provide a protocol for Personal Care Attendants and Temporary Nurse Aides to become a Certified Nurse Aide and bring attention to concerns identified in long term care facilities.


This, That, and Then Some…Moving Forward  (Lori Davenport) (1.5 hours)

The nursing home industry is not a stranger to change.  In fact, it does not take long for those working in in the industry to realize that change is constant, unrelenting, multifaceted and can be overwhelming and exhausting to the most experienced leaders.

Looking back over time, the LTC industry quickly reminds us of the historical continuous, significant changes made throughout the years and the abundant number of lessons learned about our residents, stakeholders, regulators, policy, efficiency safety, and ourselves as leaders.

The COVID-19 pandemic has exacted a massive human and economic toll throughout the world and disrupted every aspect of our lives and our work.  Arguably the greatest gift we can glean from the COVID-19 pandemic is proactive and positive change.  Improvement in our ability to see the next crisis coming, prevent or at minimize the threats of a crisis and to lead our organization/facility successfully through recovery.

Takeaway Objectives:

  1. Review of historical changes made in the LTC industry and the lesson learned from those changes.
  2. Identify key lessons the LTC industry has learned during the COVID-19 pandemic.
  3. Understanding key stakeholders and their concerns during the pandemic
  4. How to move forward with a plan to recover and rebuild trust, safety, security for residents, staff, and families and the public opinion.

12:00pm - 1:30pm

1:30pm - 2:30pm

What’s Next? The Power of COVID Conviction to Advance Senior Healthcare Leadership (Jerald Cosey)

Today’s operational and clinical leaders navigate “white flag” moments daily.  Responsibilities include quality outcomes, operational excellence, and staff development within a highly regulated industry, which may influence burnout as a healthcare professional.

The worldwide COVID pandemic has compounded realities for the senior healthcare community. An epidemic that has scrutinized yet galvanized the industry and required professional and personal sacrifice.

As operational and clinical leaders transition out of the worldwide pandemic, they must ask themselves “what’s next”? What’s next for the senior healthcare industry, their specific organization and the communities in which they influence?

This keynote presentation delivered by Empowerment Speaker and fellow Healthcare Facility Administrator, Jerald Cosey, is designed to Rehydrate participants as they discover the following objectives:

  • A motivational message designed to honor and empower healthcare professionals from a Health Facility Administrator’s perspective.
  • Identify the empowering value of “COVID Conviction”, a term captured by J.Cosey, as he led a senior living community through the pandemic.
  • Engaging keynote designed to rehydrate your memberships calling to serve humankind as a senior healthcare professional.
  • Focus leader’s attention towards post pandemic recovery and goal development.
  • Uncover strategies designed to capture developmental goals to propel post pandemic outcomes and operational/clinical excellence.
  • Each attendee will have the opportunity to revisit their individualized calling to health care and leave the conference with a visual keepsake as a reminder of that calling.
  • This message aligns across the entire healthcare spectrum, including Skilled Nursing, Assisted Living, Home Health and Hospice


2:30pm - 3:00pm

3:00pm - 5:00pm

Mastering the Infection Control Focused Survey Process (Shelly Maffia) (1 hr)

This session overviews the Focused Infection Control Survey Process including guidelines for conducting FIC surveys, survey procedures, enhanced enforcement actions, and common citations.

Learning Objectives

At the conclusion of this session, the learner will:

  1. Understand the procedures used by surveyors in conducting focused infection control surveys
  2. Understand enhanced enforcement actions associated with infection control citations
  3. Apply strategies to prevent infection control citations


The COVID-19 Pandemic: Considerations in Dementia Care (Barbara Speedling) (1 hr)

The restrictions imposed on visitation and social activities due to the COVID-19 Pandemic have impacted the cognitive health and psychosocial well-being of all residents, but more significantly for those with dementia. Creating an environment of care that supports optimum health requires a well-trained staff with the knowledge and skills to accommodate the behavioral challenges associated with a diagnosis of dementia. This session offers guidance in developing and sustaining an improved quality of care and quality of life for residents challenged by dementia.

Wednesday, April 21

7:30am - 8:00am

8:00am - 9:00am

Infection Compliance Solutions for F880 and F881-Meeting the Requirements (Deb Martin, Susan Ayers)

Summary/Description: This program will review the Infection Control requirements under F880 and F881.  It will organize these requirements into logical processes, many based on the CDC Infection Preventionist Training Modules.   An overview of the contents of an effective IPCP will be reviewed.  Various facility assessment tools will be shared as well as at least one in electronic format.  Requirements for antibiotic stewardship will also be reviewed as well as methods to track medications prescribed to treat pathogens.


  1. Access resources including CDC templates for a comprehensive Infection Prevention and Control Program to individualize for any facility.
  2. Define a process to complete the required annual facility infection control risk assessment.  Use this assessment to focus on specific areas for improvement.
  3. Discuss the reason for facility surveillance and how it impacts infection control.  Share surveillace tools.
  4. Understand how to monitor medications utilized to treat infectious pathogens such as antibiotics, antivirals, and antifungals.  Articulate the importance of tracking and trending this data through analysis to impact utilization.  Use and report infection data at QA meetings.

9:00am - 9:30am

9:30am - 10:30am

The Rehabilitation Professional’s Role in Reducing Recidivism (Natalie Phillips)

Recidivism has a significant impact on skilled nursing facilities, hospitals, patients, and families.  Skilled nursing facilities should develop a comprehensive action plan in which the interdisciplinary team members identify, communicate, and effectively reduce potential causes of recidivism.  Rehabilitation professionals fulfill a vital role within the interdisciplinary team’s efforts to reduce recidivism.  The seminar will cover various ways in which therapists can help mitigate the chances of rehospitalization.


10:30am - 10:45am

10:45am - 12:15pm

Healing and Recovery: The Role of Leaders in Crafting a New Facility Culture (Barbara Speedling)

The COVID-19 Pandemic has significantly limited a facility’s ability to achieve the long-standing industry ideal of creating a homelike environment of care. In the coming months, the facility culture and the quality of life for all concerned will be shaped by the status of the virus. The manner in which the leaders design and communicate the development of a new world order will be vital to a successful transition to the next generation of long-term care.  This session offers strategies for effectively overcoming the fallout from COVID-19 impacting staffing retention and recruitment, resident satisfaction and quality of life, and the related challenges to a full recovery.


Venue (For the In-Person Experience)

The 2021 IHCA/INCAL Spring Conference will take place at the majestic French Lick Springs Resort in French Lick, Indiana

French Lick Resort Event Center

670 West State Road 56
French Lick, Indiana 47432

get driving directions


Room Reservations

The IHCA/INCAL room block rate is $149, and the cutoff for the block is March 26, 2021

book your room today



The French Lick Springs Hotel and Conference Center offers free parking in a parking lot and attached parking garage. In addition to the available parking options, the resort offers complimentary shuttles to and from West Baden and other resort attractions.

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