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2024 Spring Conference

April 16-17, 2024

April 16-17, 2024

An Interdisciplinary Approach to Managed Care

We’re excited to present the 2024 Spring Conference at the majestic French Lick Springs Resort in French Lick, Indiana.  More than 300 long-term and post-acute care professionals from across the state will come together to get inspired by our speakers, participate in high-quality education sessions, and network with peers and industry leaders. The 2024 Spring Conference theme is An Interdisciplinary Approach to Managed Care where we will discuss preparing for managed care and explore innovative solutions and best practices in health care management and delivery.

This conference is an IHCA/INCAL members-only event. Learn more about membership.

 

 

As of April 7, registration is now closed and the conference is SOLD OUT.  We will NOT be accepting onsite registrations.

About 2024 Spring Conference

CEUs

Approved for Indiana licensed administrators, social workers & occupational therapists.

April 16: 5.25 CEUs

April 17: 3 CEUs

Total: 8.25 CEUs

Attendee Pricing

IHCA/INCAL Member: $275

*This event is exclusive to IHCA/INCAL members

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Agenda

Monday, April 15

2:00pm - 5:30pm

Tuesday, April 16

7:45am - 9:00am

9:00am - 10:15am

Leading Well Through Difficult Times

Turnover. Staffing shortages. Mergers and acquisitions. COVID and flu outbreaks. Managed Care.  As a result of these stressors, your teams are likely experiencing burn-out, anxiety, and/or mental and physical exhaustion. If not addressed, a downward spiral begins to impact staff, your residents, and your ability to lead well. In this session, you will learn: 

  • How to better identify and address your team members’ unique stressors based on their behavioral style 
  • Three questions your team members are internally asking themselves about you as their leader 
  • How to lead and communicate with clarity despite uncertainty 
  • How to help your team members feel valued during difficult times 

10:15am - 10:30am

10:30am - 11:30am

Setting the Stage for the Changes

During this session, attendees will hear from IHCA/INCAL President, Paul Peaper, Elizabeth Eichhorn, IHCA/INCAL’s Director of Reimbursement Policy & Payor Affairs, and Tracy Mitchell, Partner with Bradley & Associates as they discuss the operations and financial operations of the upcoming implementation of MLTSS for skilled nursing and assisted living providers.

11:30am - 12:45pm

12:45pm - 1:45pm

The Current State of Managed Care in Post-Acute Care

This presentation provides an overview of the current managed care landscape, including value based care, risk mitigation strategies for working with managed care organizations, and a prescription for the future.

Learner Objectives:

  1. Understand the current managed care landscape under Medicare Advantage and MLTSS.
  2. Identify the key differences between Medicare Advantage and MLTSS in PAC.
  3. Strengthening Provider risk mitigation strategies
  4. Implementing strategies for a sustainable future

1:45pm - 2:00pm

2:00pm - 3:00pm

Managing Your Quality Metrics

CMS and the state of Indiana continue to promote their goal of “quality over quantity” in nursing facilities.  We continue to see changes in the programs they use to measure, monitor, reward or even financially penalize facilities for their performance measured by these programs and quality metrics.  Come join us for a discussion of changes and updates to Quality Measures  that have taken place since October 1, 2023, metrics in use for Indiana, how these changes can affect your facility and a review of best practices to optimize your outcomes.

Objectives:

  1. Understand changes to measures that have come about due to the discontinuance of Section G of the MDS.
  2. Identify and understand quality metrics utilized by the state of Indiana for quality add-on.
  3. Understand how scheduling processes can affect your quality metrics.
  4. Identify best practices for successful management of quality metrics in your facility.

3:00pm - 3:15pm

3:15pm - 4:15pm

Managed Care Audits and Appeal

In this session, attendees will gain knowledge to help them:

  • Develop an action plan for when an MCE conducts an audit, including while the audit is in process, after the exit interview, and upon receiving audit results. Topic will also include best practices for conducting internal audits, self-reporting laws, and related federal and state fraud and abuse laws in the managed care context.  
  • Strategize audit positions, including understanding how to argue over what service standards apply in managed care, when and how to challenge extrapolation, and using experts.   
  • How to assess and evaluate options with respect to MCE audits and appeals and the pros and cons of following through the dispute resolution process. 

4:15pm - 5:30pm

Wednesday, April 17

8:00am - 9:00am

8:00am - 9:00am

9:00am - 10:00am

PathWays Update & Readiness: An FSSA panel

Join representatives from FSSA as they give an update on the implementation of the PathWays program.

10:00am - 10:15am

10:15am - 11:15am

MCE Panel: Updates & Frequently Asked Questions

In this session, representatives from the three MCEs will:

  • Address any frequently asked questions you receive from providers
  • Give an update on how many people are currently enrolled in each MCE
  • Provide general care coordination information (i.e. how are the care coordinators going to work with the facilities)
  • Provide payment updates and addressing claims questions 

11:15am - 11:30am

11:30am - 12:30pm

Don’t Just Accept Change, Embrace It!

Many people have a difficult time with it, but in its inevitable process are the seeds of great growth. You just have to stop resisting long enough to plant them. Steve
will show your group how to embrace one of the biggest challenges in both the workplace and in our personal lives…CHANGE. Discover the essential steps to surmounting change and achieving the success that lies on the other side.

In DON’T JUST ACCEPT CHANGE, EMBRACE IT!, you will learn the secrets of…

  • Being optimistic and eliminating negative self-talk.
  • Enjoying yourself during the process of change.
  • Overcoming the stress and fear associated with change.
  • Using your “Humor Being” as a strategy to grow with change.
  • Shifting your attitude to get the results you want.

The Spring Conference is scheduled to take place at the French Lick Springs Hotel & Conference Center , 8670 West State Road 56, French Lick, Indiana.

**As of 3/18/24, the hotel room block at the French Lick Springs hotel and the West Baden hotel is sold out. Please check other hotel availability below prior to conference registration.**

Book your overnight discounted room by March 18.  $159 at French Lick Springs hotel and $229 at West Baden hotel. Book here.  

Use the following information when booking online or via phone at 888-936-9360.
Group Code: 0424IHC
Password: 0424IHC

Additional hotels in French Lick, include Best Western (812) 936-0520, Big Splash Adventure (812) 936-3866, or Comfort Suites  (812) 936-5300. Call the hotels directly for rates and availability. IHCA/INCAL does not have a room block at these hotels.

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