Open to All
It has been said that the single biggest problem in communication is the illusion that it has taken place. This ninth session in the Reducing Litigation Risk series will address essentials in post-acute care clinical communication practices. Techniques will be shared for effective methods of communicating concise, but comprehensive information related to resident status and treatment responses. Legal issues pertaining to communication, such as resident privacy and HIPPA standards will be reviewed. Best practices will be discussed for legally sound documentation of information that has been communicated, as well as maintaining acknowledgement of communicated information.
Learning Objectives
1. Become knowledgeable with the techniques for concise but comprehensive communication of resident status and treatment response information.
2. Review legal issues of communication including resident privacy and HIPPA.
3. Become familiar with best practices for legally sound documentation of communication and acknowledgement.
Target Audience: Administrator, DON, Clinical Department Managers, Clinical Consultants, QAPI team, Compliance Officer
*This webinar is a part of the Reducing Litigation Risk for SNF & AL webinar series. If interested in purchasing the full 12-month series, contact kniehoff@ihca.org
Director of Legal Nurse Consulting, Proactive Medical Review
Janine is a Registered Nurse with over 30 years’ experience in long term care, working in
all nursing capacities from Nursing Assistant and Charge Nurse, to MDS Coordinator, Staff
Development Coordinator, ADON and DON. She is MDS Certified through AANAC, and is
a Certified Legal Nurse Consultant. Her background includes serving as a Corporate Nurse
Consultant, and the Director of Clinical Services for a multi-facility, multi-level of care organization.
She has extensive experience in the RAI process, clinical documentation, legal
nurse consulting, restorative nursing programs, fall management, QAPI, and infection control,
and has provided training on these topics for State and National organizations.
1 CEU per webinar. Sessions will be approved by NAB for Administrators, IN licensed social workers, IN licensed occupational therapists, & nurses. Please note that in order to receive continuing education credits for this webinar, you MUST login via the webinar software on your computer, or via the mobile app. We are unable to grant continuing education units for those who call in by phone only without doing so through the GoToWebinar application on your phone. As a registered participant, you will receive access to the webinar recordings. No CEUs are given for watching the recording.
