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This 12-month webinar series runs January-December 2023 and focuses on skill building for serving effectively as Long-Term Care Department Heads with an emphasis on effective leadership, operations and systems in the LTC setting. Guidance will include strategies for avoiding common deficiencies, performance improvement and QA activities, team building, productive meetings, and customer service. This session will discuss specifics for success in the Administrator position by exploring the details of the day-to-day facility operations.
Projected Learning Outcomes/Course Objectives: At the conclusion of each session, the learner will:
1. Describe processes for facility systems oversight
2. Implement an effective strategic planning process
3. Identify a yearly plan for QA reviews/audits
Target Audience: Administrators and Administrative Leadership
Questions about this event?
Please email Katie, IHCA/INCAL’s director of education, using the form below.
Join us for a two-day in-person workshop that is designed for new Directors of Nursing or new Nurse Leaders in a SNF setting.
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