Ashley Campbell

Singer, Songwriter, Alzheimer's Advocate

Ashley Campbell, the youngest child of Kim Campbell and country music legend Glen Campbell, is an accomplished singer, songwriter and musician. Ashley put her own career and life on hold when her father was diagnosed with Alzheimer’s. Her debut single, “Remembering,” a deeply personal reflection about her father’s Alzheimer’s diagnosis, was featured in the documentary, Glen Campbell: I’ll Be Me. The soundtrack for I’ll be Me, was honored with two Grammy awards. Celebrating the healing power of music, Ashley shares her family’s journey with Alzheimer’s, often integrating music and performance into her honest, raw and moving keynotes. Ashley embraced music and performing at an early age. She went on to major in theater at Pepperdine University, regularly performing improv comedy at the Groundlings and Comedy Sportz theaters in Hollywood. When she was asked to learn the banjo for a role in Pepperdine’s Edinburgh Theater program, music began to take the wheel as both a passion and a career. Shortly after graduation, Ashley joined her father on his Goodbye Tour, playing both banjo and keyboard. “I can’t even put into words how priceless it was for me to be able to perform with my dad,” Ashley said. “I had the best seat in the house, being right there on stage with him every night. Watching him was the ultimate lesson in sharing joy and experiences through music.” She was at her father’s side until he eventually lost his battle with Alzheimer’s. Since her father’s death in 2017, Ashley has dedicated her life to her musical career and to sharing the impact of her family’s journey with Alzheimer’s. Ashley often shares the stage with her mother, Kim, who founded CareLiving.com to assist those caring for loved ones with the disease. Ashley was also a strong support to her mother, Kim, who served as Glen’s primary caregiver. She reminds us of the importance of caring for the caregiver, those who are often times neglected. In 2018, Ashley released her first album, The Lonely One, co-produced with her brother Cal on her own label. Her latest album Something Lovely, released by Vacancy Records in the UK, hit the Top Ten of the UK Country Charts upon release. She continues to tour internationally with her band. With her guitar in hand and heart exposed, Ashley keeps her father’s memory and story alive. “Daddy don’t you worry, I’ll do the remembering.”

Caleb Cox

Senior MDRO Epidemiologist

Caleb Cox is a 2010 graduate of Ball State University with a degree in Medical Laboratory Science. He then worked for IU Health Pathology laboratories at various hospitals throughout central Indiana until 2021. Upon completion of his MPH at Richard M. Fairbanks School of Public Health at IUPUI, he joined the HAI/AR team at the Indiana Department of Health in the fall of 2021. Initially his role was specifically focused as the Candida auris epidemiologist, but he has recently transitioned to the Senior Multi-Drug Resistant Organisms Epidemiologist.

Debbie Richman

Director of Education and Client Development

Deborah Richman is currently the Director of Education and Client Development for HealthCare Interactive, Inc. She received her Bachelor of Science Degree from the University of Wisconsin-Oshkosh. Her 30+ year professional career has been focused on senior services primarily in the areas of program development and education/training for staff, family and community. She has presented at the international, national, state and local level for a variety of health-related organizations. She provides consultation and training for residential care settings and community groups in the areas of aging, understanding dementia (symptoms and management), dementia related behavior, serious mental illness/dementia, therapeutic program development and person-centered care/interventions for direct care staff.

Deborah Lake, RN, RAC-CT

Senior Managing Consultant

Deborah is a member of FORVIS. She concentrates on Medicare and Medicaid case-mix reimbursement and compliance in the long-term care industry and on completion and coordination of the resident assessment instrument/minimum data set (RAI/MDS). She provides clinical consulting, training and follow-up for health care providers to ensure appropriate reimbursement and regulation compliance. She has over 30 years of experience in long term care including positions as director of nursing, staff development coordinator, corporate nursing coordinator and nurse consultant. Prior to joining FORVIS, Deborah was a regional director of clinical reimbursement for a large long-term care corporation. She is a frequent presenter on issues related to the MDS 3.0 and SNF PPS for various state health care associations across the Midwest. She is a registered nurse (RN) and is credentialed by the American Association of Nurse Assessment Coordinators (AANAC) as a Resident Assessment Coordinator – Certified (RAC-CT®) and has served as a corporate master trainer for that organization. Deborah graduated from Lutheran Hospital School of Nursing, Fort Wayne, Indiana in 1979 with a Diploma in Nursing and attended Ball State University, Muncie, Indiana.

Glenn Bodinson

Founder

Glenn Bodinson, FACHE, founded BaldrigeCoach in 1989 to help organizations become more productive, profitable, and fun places to work through the power of Performance Excellence. We help senior leaders become extraordinary leaders by using the Baldrige Excellence Framework to take their organization’s performance to the next level. He developed the Peaceful Pathway to Excellence to help organizations get started on their Performance Excellence journey. We help organizations gain and sustain a competitive advantage in their marketplace. By improving their most important processes and results the organizations we partner with become Award Worthy. Glenn has served as a Master Examiner for the Baldrige Award, and as a judge for the Texas Quality Award, the Southwest Alliance for Excellence and the AHCA/NCAL National Quality Award. He is a Fellow of the American College of Healthcare Executives (FACHE).

Dr. Heidi Pantazis

Chief Medical Officer - Dental

Dr. Pantazis received her undergraduate degrees in philosophy and biology from the University at Buffalo, her Master of Science in Biology from Georgia State University, and her Doctor of Medicine in Dentistry from the Dental College of Georgia, part of Augusta University. She brings a dedication to compassionate care and helps mentor all of Aria’s dentists and dental hygienists. Despite being an active and engaged Chief Dental Officer for Aria Care Partners, Dr. Pantazis finds it extremely important to continue to be hands-on in treatment of patients to remain in touch with the needs of this patient population and continue to find strategies to overcome barriers affecting their oral health and access to care. 

Jeff Civillico

Speaker/Entertainer

Jeff Civillico has performed over 5000 shows on the Las Vegas Strip as a Headliner with Caesars Entertainment at the iconic hotel/casino properties The LINQ, The Flamingo and The Paris. His Las Vegas show is highly acclaimed with an impressive list of accolades that includes being awarded the “Best of Las Vegas” 3 years in a row by the Las Vegas Review Journal, “Entertainer of the Year” by Vegas Inc, and a 5-star rating on Google, Yelp and Ticketmaster. Jeff is also the Founder & Chairman of Win-Win Entertainment, a 501c3 national nonprofit based in Las Vegas that brings smiles to children in hospitals by arranging in-person and virtual visits from professional entertainers.

Joel Zeff

Speaker/Entertainer

Joel Zeff creates energy. He is a dynamic speaker, improvisational humorist and author. His interactive performances invite members of the audience to participate in hilarious improvisational exercises that illustrate Joel’s central message: That organizations and individuals should CELEBRATE every day successes to increase collaboration, productivity, passion and innovation. Since 1997, Joel has inspired audiences from Wells Fargo to Samsung to KPMG and even the IRS. Yes, the IRS. Joel is a masterful public speaker and a nationally renowned motivator, lifelong humorist and improvisational actor.

His career is a search for fun and passion. He quickly realized the importance of both at his first jobs delivering the hometown newspaper and cleaning up trash at a suburban movie theater. He started his professional career as a newspaper journalist and public relations executive. In 1994, Joel went out on his own as corporate communications specialist. He helped clients with their employee communications, media relations, strategy and customer marketing. Throughout the consulting process, Joel realized his clients – many of them high-level technology and telecommunications firms – needed more than marketing and public relations strategy. Many of his clients’ employees were starving for fun, passion and new perspective on finding success. At the time, Joel was having fun on the weekends as a comedian. Through friends, he discovered improvisational comedy. One of his clients (a large technology company) knew Joel performed comedy on the weekend. The client asked him to play some improvisational games before dinner for a group of high level executives. He brought a fellow comedian and a corporate speaking career was born.

He connects to his audience with humor that has them laughing so uncontrollably that their mascara runs, their cheeks hurt, and their bellies ache. And he doesn’t do it alone. Volunteers from the audience join him on stage and play an integral role in an improvisation game in front of hundreds or thousands of people—something the audience members have never done. He expects nothing less than their success. He expects the volunteers to focus and work together as a team; communicate effectively; positively support each other; and take responsibility.

Joel makes his audience laugh so hard that they forget about the corporate nonsense of conference calls, “strategic deliverables,” PowerPoint presentations with upside-down triangles, or “paradigm shifts in a cross-functional organization.” Make the Right Choice is conversational, funny, and very informative. Yes, Joel will make you laugh, but he’ll also make you think. This presentation delivers a combination of inspiration, essential business knowledge, and significant ideas to help audience members reconnect with their own passion and success. As discussed in his book, Make the Right Choice, Joel believes that we all encounter choices in our careers. We always have the opportunity to make the right choice to live a more creative, passionate, and productive life. How do you “make the right choice”?

You can choose to provide opportunity. You can choose to provide positive support. And along the way, you can choose to have fun. It’s really that simple. Joel teaches us just how easy it is to make these choices. When he is not speaking, Joel expresses his creativity as an actor, writer and comedian. He started performing professionally in 1992. In Dallas, he was co-host of The Movie Zone on UPN 21. He has appeared in dozens of commercials for numerous clients, including the Dallas Cowboys, Harrah’s Casino, Mydiscountbroker.com, Time Warner Cable, Pizza Hut, McDonald’s, Eagle Country Markets, and Extraco Bank. He has appeared in hundreds of corporate videos. He has also appeared on CNBC’s The Big Idea with Donny Deutsch. He has been featured in The Dallas Morning News, The Houston Chronicle, The Kansas City Star, and many other media outlets.

Kay Kendall

CEO & Principal

Kay Kendall spent more than 20 years as a quality executive leading large-scale change initiatives across diverse industries. As CEO of BaldridgeCoach, she currently works with organizations coaching them on their journey towards Performance Excellence. BaldridgeCoach has worked with 24 organizations that have received the Baldridge Award, 36 organizations that have won their state’s program’s highest level award, and 24 Gold Award recipients of the AHCA/NCAL Quality Award. Kay served on the Panel of Judges for the Malcolm Baldridge National Quality Program for 3 years. She continues as a Master Examiner, technical editor, and case study co-author. Kay is the co-author with Glenn Bodinson of “The Executive Guide to Understanding and Implementing Baldridge in Healthcare: Evidence-Based Excellence” and “Leading the Malcolm Baldridge Way: How World-Class Leaders Align Their Organization to Deliver Exceptional Results.”

Lee Hudson Teslik

CEO & Founder

Lee Hudson Teslik is the founder and CEO of Reverence, a technology company enabling healthcare provider groups to improve staffing operations by empowering them with operating playbooks and AI-powered technology to reduce contract workforce costs and improve retention rates for practitioners and schedulers alike. Lee launched Reverence after seeing within his own family both the beauty and challenges of providing quality senior care. Prior to forming Reverence, Lee spent several years as an operating executive at Google. He has also served as a consultant at McKinsey & Company, where he focused on healthcare clients, and previously served as a speechwriter for Queen Rania of Jordan. Lee received a bachelor’s degree from Harvard University and an MBA from INSEAD.

Lori Davenport, RN

Director of Regulatory Clinical Affairs

A native of Indiana, Lori Davenport has an extensive background in Long Term Care Clinical Operations and Regulatory Compliance. Prior to joining IHCA, Lori worked with Life Care Services for 8 years and served as a Senior Nurse Consultant. Lori’s responsibilities included directing and supporting global implementation and education of clinical programs and establishing best practices to support post-acute care strategies for a nationwide business portfolio. Lori has worked in several capacities in her 30 year nursing career including Director of Nursing Services, Director of Quality & Risk Management, and Executive Director for a Home Health agency serving a tri state area. Lori Attended Indiana University in Bloomington and earned her nursing degree at Anderson University in Anderson Indiana. Lori’s true passion is working with seniors across the health care continuum and in making a positive difference in our resident’s quality of life.

Mark Mayfield CSP, CPAE

Hall of Fame Professional Speaker

Mark has one of the most diversified backgrounds in the speaking industry having owned and operated several businesses ranging from livestock production to nightclubs to golf instruction, and also spent ten years as a lobbyist in Washington, D.C. and in thirteen state legislatures for a Fortune 500 company. That business experience combined with his work as a nightclub performer allowed him to create truly unique presentations. His tagline is simple: Solid Business Wisdom in a Brilliant Comedic Style. He is one of the rare individuals in the world who is equally adept at performing comedy shows or high content speeches. He has received rave reviews sharing the stage with a wide variety of celebrities like Paul Newman, Peter Frampton, Colin Powell, and Bob Newhart and has introduced a President of the United States on a live, nationwide television broadcast. Mark is author of several business books and two joke books including his latest “Morph”, a guide to accepting and managing change, and has spoke to a “Who’s Who” list of corporations, conventions, and trade associations over the past four decades. He was raised on a farm, received two degrees magna cum laude from Kansas State University, and taught school before he began his lobbying, business, and speaking career. He has received the CSP designation from the National Speakers Association and been inducted into their Hall of Fame. He is happily married (although his wife is not) and is the proud father of two daughters. He is also the most annoying Grandpa on the planet. From comedy shows to seminars, Mark’s philosophy is simple… say it with humor and people will take the message home. A national convention planner recently called Mark “one of the very few,
really funny, inspiring men in America today”.

Michael Eldridge

PharmD, BCGP

Michael Eldridge is a consultant pharmacist for Omnicare and Grandview Pharmacy based in Fort Wayne, Indiana. His career in pharmacy began as a technician in his grandfather’s retail pharmacy in Connersville, Indiana. He attended and graduated from Purdue University in 2016, and earned a board certification in geriatric pharmacy in 2018. He is licensed to practice in Indiana, Ohio, and Michigan. In their free time, Michael and his wife, Emily, enjoying traveling abroad, spending time with their 14 nieces and nephews, and relaxing at home with their two dogs, Milo and Mackey. 

Natalie Sutton

Chapter Executive

Natalie Sutton joined the Alzheimer’s Association Greater Indiana Chapter as Chapter Executive in June 2017. A native Hoosier, Natalie has experience working locally, regionally and nationally for voluntary health organizations.  Natalie is a 2003 graduate of DePauw University and earned a Master of Public Affairs in Nonprofit Management from the Indiana University School of Public and Environmental Affairs in Indianapolis.  Natalie is proud to be a part of the Alzheimer’s Association and to lead the Chapter’s work, making a difference in the lives of 110,000 Hoosiers living with Alzheimer’s or dementia and their caregivers. The Alzheimer’s Association leads the way to end Alzheimer’s and all other dementia – by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.  

Sean Fahey

Attorney

Sean represents the needs of skilled nursing and assisted living facilities in all areas of health care compliance, governance, transactions, agreements, accounts receivable and reimbursement recovery. Sean counsels nonprofit clients on charitable operations and governance. Sean frequently speaks before national and state healthcare providers and associations on assisted living and skilled nursing facility issues. He is admitted to practice in Indiana, Illinois, and New York. Recent Presentations to: American Health Care Association LeadingAge National American College of Health Care Administrators McKnight’s National Long Term Care Webinars American Medical Directors Association Indiana Health Care Association Ohio Health Care Association LeadingAge Indiana LeadingAge Iowa LeadingAge Louisiana LeadingAge Texas Recent topics: Governance Compliance and Ethics Programs Resident Transfer and Discharge Issues DAB and ALJ Case and Decision Update Granny Cams

Shelly Maffia MSN, MBA, RN, LNHA, QCP, CHC, CPC, CLNC

Director of Regulatory Services

Shelly is a Registered Nurse and Nursing Home Administrator with experience serving as Director of Nursing, Administrator, and as a multi-site Corporate Nurse Consultant. She holds AANAC’s QAPI Certified Professional (QCP) credential. She is a member of the Association for Professionals in Infection Control and Epidemiology (APIC) and earned a Certificate in Infection Prevention in Long-Term Care. She is a skilled coder and an AHIMA approved ICD-10 trainer. Shelly specializes in not only identifying SNF regulatory compliance risks, but in supporting SNF leadership in implementing the practical, real life solutions that drive performance improvement and quality outcomes.

Dr. Shireesha Vuppalanchi

Medical Director

Trained in Internal Medicine, Hospitalist with experience in providing patient care in a variety of settings. Currently also working as Medical Director with Indiana Department of Health.

Tom Alaimo

Founder

Tom’s career entered the senior living industry in 2003, initially as an HR professional for Atria Senior Living.  Soon after, Tom was selected to join the Quality Assurance team to conduct mock surveys and oversee compliance.  In 2011, Tom directed his focus to dementia care as their VP of Memory Care Operations.  With permission from PK Beville and Second Wind Dreams, Tom designed, developed, and facilitated a “Virtual Dining Experience” for new Culinary Directors.  In 2017, Tom co-authored a dementia music program that earned the California Assisted Living Association’s “Elevate Award.”  In 2018, Tom transitioned to Trilogy Health Services as their VP of Life Enrichment & Memory Care to help design and launch their BFF Memory Care Program.  In 2022, Tom became an independent consultant, and it was then that he designed, developed, and founded LifeStory Connection™, a Dementia Care Application that connects a person’s life story with their care partners.  Dementia Care is his passion, and it’s also personal.  As an adult child, and alongside his six siblings, Tom experienced dementia from the family side with their Mom’s journey.  Tom has been a licensed Administrator in Alabama since 2006 and continues to serve the senior living industry.