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2020 IHCA/INCAL Convention & Expo - A Fully Virtual Experience


2020 Convention and Expo

A Fully Virtual Experience

The Indiana Health Care Association/Indiana Center for Assisted Living (IHCA/INCAL) Annual Convention and Expo is a premier event focused on providing a dynamic, collaborative forum for all professionals across the spectrum of long term care and assisted living.

We continue to monitor the evolving factors related to COVID-19, particularly with regard to our annual convention & expo. The safety of our community is out top priority, and after careful consideration of several factors, we’ve made the decision to offer this year’s conference in a virtual format. We are excited and look forward to delivering an engaging, and immersive learning and vendor experience to you throughout the month of  August!

About the Virtual Experience

2020 Convention & Expo

  • The revised convention format will be presented on a dynamic and intuitive mobile-friendly website hosted by Cadmium, a nationally-recognized virtual event software platform, and all content will be available for attendees to access on their own schedules month-long from August 3-31.
  • The virtual event will offer 15 on-demand virtual sessions totaling 15 CEUs approved for Indiana licensed Administrators, Indiana licensed Social Workers, Indiana licensed Occupational Therapists, and SHRM professionals.
  • The Virtual Expo will also be available to all attendees from August 3-31.



Session Descriptions

IHCA/INCAL’S upcoming virtual Convention & Expo will offer 15 continuing education credits (CEUs).

The virtual experience is approved for Indiana licensed Administrators, Indiana licensed Social Workers, Indiana licensed Occupational Therapists, and SHRM professionals.

Mark Wolfschlag, HFA Board Chair with the Indiana Professional Licensing Agency states that current licensed Administrators could have 40 CEU’s for their renewal that are all virtual learning hours. The HFA Board has never set any expectations for where or how current administrators obtain their CEU’s for licensure renewal. CEU hours do need to be from an approved educational provider of HFA/RCA CEU’s, like the Indiana Health Care Association. (stated 6/18/20)

Sometimes change is planned and directed by leaders and other times we are responding to a crisis that landed on our doorstep. Even in times of crisis, there is an approach to embracing change and responding to it.


With practical considerations, media clips and various examples and resources that have been utilized, the participant will gain various small interactions, activities, and other meaningful touches that have been and will continue to be so important during the new approach to caring for the whole person when social distancing and isolation are in place.


COVID-19 has resulted in many changes for long-term care providers, including new regulations and changes in the survey process. This session will review regulatory changes impacting long-term care providers and what we have learned from the Infection Control Focused surveys.


Healthcare staff are experiencing unprecedented levels of pressure in these unimaginable and frightening circumstances of a pandemic. Participants will learn powerful principles to identify their individual stress responses in challenging circumstances and learn techniques to shift to a place of calm, and to strengthen their resilience.


COVID-19 is far from over, but I think we can all say that every individual far and wide has felt the impact of COVID-19 personally. In health care settings across the entire world, COVID-19 leaves an imprint, never to be forgotten and a new appreciation for and focus on infection prevention that has changed our world going forward.


Even before COVID, providers have understood that dementia care is ‘all about the approach.’ Now, during the time of COVID – when team members may be routinely wearing masks, gown and gloves – what are the implications for dementia communication and triggering additional confusion, anxiety, and behavioral symptoms? Participants of this session will explore these questions and more with Erin Bonitto, a nationally-known dementia communication coach.


There are outstanding opportunities for organizations to grow, yet many leaders face hurdles. In fact, many of these hurdles are internal–not external. Because senior care is changing it is imperative to continually modulate your thinking to deal with uncertainty.


This presentation will provide an up-to-date summary of significant civil cases and governmental enforcement actions rooted in COVID-19 related allegations that arise from long term care settings. The presenters will focus on lessons learned and the availability and impact of immunity, including what is and is not covered, and how to maximize protection through proactive risk management strategies and appropriate documentation.


This presentation will discuss the options that are available for long term care providers, and the growing opportunities for using telemedicine and telehealth to increase behavioral health services for their residents. It will address legal and regulatory issues in contracting with individuals and mental health centers for such services.


Due to the COVID-19 pandemic, 2020 has seen unprecedented waivers, delays, freezes and changes in areas of Medicare coverage, quality reporting, Payroll Based Journal reporting, reimbursement and MDS 3.0 updates. Attend this session to see how these actions affect us today.


Documentation is the most important aspect of demonstrating compliance with regulatory requirements and negligence defense. This session discusses what is expected of long-term care and assisted living facilities in terms of regulatory compliance and negligence defense including the standard of care and how to demonstrate compliance with what is expected.


Care planning is an essential part of healthcare and provides guidance/direction to every care team member who is responsible for a resident’s care. Attend this session to learn CMS’ and surveyor’s expectations, as well successful techniques for writing truly individualized, person-centered care plans for the resident who has dementia.


This session will discuss current evidence regarding COVID-19 and end-of-life care; look at special considerations related to advance care planning and COVID-19; and identify tools to support person-centered care during COVID-19.


In light of new social distancing guidelines, the complexity of protecting the health and well-being of residents and staff while also maintaining compliance around admissions has become even more challenging. As the LTC environment continues to make progress in leveraging technology to improve care, efficiency, and communication, astute providers are wise to examine their admissions process as a means of creating a positive first impression leading to happier residents, families, and staff.


Many of us join the field of aging services because we feel called to this rewarding work; accepting responsibility and providing compassionate care to those who need it most is the greatest gift. In this unique and powerful presentation, you’ll discover why having the courage to care requires more than just showing up every day.


Convention & Expo Pricing

Registration is now open and will be available through August 31, 2020.

Attendee Registration

  • Member: $50
  • Nonmembers: $250

Exhibitor Registration

  • Member: $450
  • Non-member: $600

Virtual Exhibitor Guide

IHCA/INCAL is committed to providing our Virtual Exhibit Package at a competitive price while providing considerable value and a variety of engagement components. This year’s Virtual Expo will be available to all attendees from August 3-31, 2020.


Attendee and Presenter Questions

Exhibitor Questions