2019 Spring Conference Speakers

Mary Tellis-Nayak, Wellness Nurse at the School Sisters of Notre Dame

After teaching school for nine years she pursued a career in nursing.  She has worked in most areas of care for the elderly: as a bedside caregiver in a hospital-based SNF, a manager of a home health agency, a DON in a freestanding nursing home, and the chief clinician in a large multifacility organization. She was the president/CEO of the American College of Health Care Administrators and served as the VP for Quality Initiatives for MyInnerView/NRC Health for twelve years. Throughout her career, she has focused on caregivers and led quality improvement programs throughout long-term care. In leading Joint Commissions program for long-term care accreditation for ten years, she developed the first set of standards for dementia care units, subacute care, and long-term care pharmacies.

Mary is currently the “Wellness Nurse” for the School Sisters of Notre Dame.  In this role she supports the sisters in the Chicago area and cares for their wellness needs.  She speaks nationally on topics related to leadership, caregivers and quality in the post-acute continuum.

Tellis-Nayak earned an MSN in gerontological nursing from Rush University in Chicago and an MPH from the University of Illinois at Chicago.  She received an honorary doctorate in Human Letters from A. T. Stills University as a result of her work in Long-Term Care. With her husband, Dr. V. Tellis-Nayak, Mary won the American Health Care Associations lifetime achievement award – Champion of Quality – in 2013. They have published a book in 2017:  The Return of Compassion to Health Care


Scott Carbonara, Leadership Consultant and CEO of Spiritus Communications, Inc.

Scott Carbonara is a keynote speaker, author, and consultant who is passionate about engaging a company’s greatest asset: its people. Known as “The Leadership Therapist” for his diverse background–from serving as an award-winning crisis counselor, to executive chief-of-staff of a multi-billion-dollar company—Scott has spoken for such esteemed groups as SAS, Wal-Mart, AT&T Global, multiple healthcare systems, and the federal government. He is the author of several leadership books including A Manager’s Guide to Employee Engagement (McGraw Hill). Scott breathes life into topics including employee engagement, culture, change management, communication, and customer service. www.LeadershipTherapist.com.


Dennis McIntee, Culture Change Expert

Dennis McIntee, aka The Drama Free Guy, is a change management consultant who loves training and speaking, and travels extensively working with leaders to uncover their personal and organizational constraints to building high-trust, high- performance cultures.

The first 15 years of his career was in pastoral ministry in the U.S. and Europe. Over the past 12 years, Dennis' team of consultants have helped Cleveland Clinic, Cedars Sinai, Life Care Centers of America, Rush Presbyterian, Florida Hospital, Legends Senior Living, Mt. Sinai, 1100 other healthcare facilities, including the largest US Urology Medical Practice with 109 physician providers.


Lorinda Babb, Clinical Manager at Omnincare

Lorinda Babb is a Clinical Manager for consultant pharmacists in Indiana, Southwest Ohio, and Northern Kentucky.  She received her bachelor’s degree in pharmacy from the University of Cincinnati, her doctor of pharmacy degree from The Ohio State University, and she completed a year of Ambulatory Care residency training at Ohio State.  She has been a practicing pharmacist in long term care for 20 years, and board certified in geriatrics since 2003.  Lorinda's areas of expertise include geriatric psychiatry and reducing polypharmacy in the elderly.


Karen Ogden, Clinical Consultant Pharmacist at Omnicare 

Karen B. Ogden, R.Ph. has been a Clinical Consultant Pharmacist with Omnicare for over 20 years.   She received her bachelor’s degree in pharmacy from Purdue University in 1984.  Karen has been a practicing pharmacist in long term care for over 30 years, specializing in geriatrics, pediatrics, intellectual disabilities, subacute, and chronic pharmaceutical care.  She is a past Secretary-Treasurer of the St. Joseph County (IN) Pharmacists Association.  Karen has been a continuing education educator for healthcare professionals and a community speaker on appropriate medication use in the elderly.


Eleisha Wilkes, Clinical Consultant at Proactive Medical Review and Consulting

Eleisha Wilkes is a Registered Nurse and AANAC certified MDS consultant with over fifteen years of experience in long term care.  She has served as a Director of Nursing, Case Manager and Resident Assessment Coordinator with positive results in achieving MDS coding accuracy and person-centered care planning through effective systems, staff development, and interdisciplinary team collaboration.  Eleisha specializes in MDS validation audits, reimbursement compliance, and competency-based staff education programs.  As a nurse consultant with Proactive, she conducts mock surveys, teaches extensively on MDS coding, QAPI, phase 3 preparedness, and is assisting facilities with PDPM impact analysis reviews and transition projects.


Deb Freeland, Principal at CLA (CliftonLarsonAllen LLP)

Deb Freeland is a principal with the health care group of CLA (CliftonLarsonAllen LLP) specializing in reimbursement and assurance services for senior living, home health and hospice facilities. She is a frequent speaker at association meetings on topics related to post acute care payment advisory topics. Deb has extensive experience handling the distinctive issues facing health care organizations in today's challenging environment.


Cynthia Baker, Clinical Provider and Regional Clinical Director at Deer Oaks Behavioral Health

Cynthia Elaine Baker, LCSW, CSW-Gerontology is a Clinical Provider and Regional Clinical Director for Deer Oaks Behavioral Health.  Cynthia has license to practice Psychotherapy in four states and has earned a Clinical Specialty in Gerontology endorsed by the National Association for Social Workers.

Besides providing Therapeutic Behavioral Health Support to Residents in Assisted Living and Nursing Care Communities, Cynthia provides consultation and continuing education to clinical providers in 29 states.   Cynthia is passionate about behavioral health and aging topics and actively presents education to organization statewide and nationally.


Christopher Ridenhour, Director of Workplace Culture at SpiriTrust Lutheran® 

As Director of Workplace Culture for a Pennsylvania-based CCRC and Social Services Management Company, Christopher develops and delivers high-impact staff education focused on World Class Hospitality, Elevated Employee Engagement, New Supervisor Training, Aspects of Inspired Leadership, Total Team Commitment, among other critical employee competencies.  For the last 16 years, Christopher has traveled across North America and Canada keynoting and training for National Aging Associations including Argentum, LeadingAge, American College of Healthcare Administrators, American Health Care Association, Pioneer Network, National Center for Assisted Living, and the Ontario Association for Non-Profit Homes and Services for Seniors. EXTRAORDINARY participant evaluations have resulted in earning the distinction of becoming LeadingAge’s highest-rated speaker/trainer. As recognition for the years of service to hundreds of communities across Pennsylvania and the country, in 2015, Christopher was awarded LeadingAge’s Facilitator of the Year.


Ryan Funk, Attorney at Faegre Baker Daniels LLP

Ryan Funk is a labor lawyer.  His years of experience at the NLRB benefit clients when he tackles thorny traditional labor law matters such as union organizing campaigns, representation proceedings, collective bargaining, union jurisdictional disputes, picketing and strike activity, and Unfair Labor Practice (ULP) proceedings. He understands the agency’s policies, practices and procedures.

Ryan also serves employers as a counselor and litigator, pragmatically devising options that balance business and legal needs. When clients are faced with employment litigation, Ryan defends them in federal and state courts and before administrative agencies.

Ryan firmly believes that lawyers and business leaders alike must pay close attention to the world around them and find creative ways to adapt to change.  He is particularly interested in the way economic trends affect managers and employees on a daily basis.


Angela Johnson, Attorney at Faegre Baker Daniels LLP

Angela Johnson advises and defends employers inside and outside the courtroom in a variety of matters including claims of discrimination, harassment, retaliation, and wrongful discharge.  She also collaborates with employers to establish and maintain effective and legally compliant workplace policies, assists employers minimize legal risks of day-to-day employment matters, provides training for front line supervisors and human resources professionals, and conducts workplace investigations.

Angela is passionate about employment law, and helping others stay on top of the latest developments.  She enjoys sharing her knowledge with professional organizations and human resources groups, and regularly contributes to the Indiana Employment Law Letter and other publications.


Wendy Underwood, Clinical Excellence Coordinator at TMC

Wendy Underwood has been an Occupational Therapy Assistant for over 17 years.  She has worked for Therapy Management Corporation for the last 8 years in the roles of Rehab Director and Clinical Excellence Coordinator. Wendy has extensive knowledge in long-term care and restorative nursing. She has written protocols and procedures related to restorative programming most of her career. Wendy sees the impact a collaborative, interdisciplinary approach has on the quality of life and quality measures in our long-term care communities. Wendy has a passion for providing residents with engaging and interactive programs while improving staff loyalty and efficiency.


Charlene Mantock, Assistant Program Chair of the Healthcare Specialist Program, Ivy Tech Community College

Charlene Mantock has been a registered nurse since 1977.   She has worked in a variety of clinical areas in both hospitals and nursing homes from critical care to gerontology.  She became involved in higher education in 1980 and has taught in diploma, associate and baccalaureate nursing education programs.  Since 1996 she has taught and directed the CNA programs at two institutions.

Charlene has worked with Ivy Tech Community College for the past 17 years, most recently serving as Assistant Program Chair of the Healthcare Specialist Program.  Charlene retired from teaching in December 2018 however has continued work with Ivy Tech as a Healthcare Specialist Consultant.  She has published two books for CNA’s and QMA’s following and expanding on the ISDH established curriculum. Charlene holds a bachelor’s and master’s degree in nursing from Olivet Nazarene University and Ball State University respectively. 


Lori Davenport, Director of Regulatory Clinical Affairs, IHCA/INCAL

A native of Indiana, Lori Davenport joins the IHCA Team with an extensive background in Long Term Care Clinical Operations and Regulatory Compliance. Prior to joining IHCA, Lori worked with Life Care Services for 8 years and served as a Senior Nurse Consultant. Lori's responsibilities included directing and supporting global implementation and education of clinical programs and establishing best practices to support post-acute care strategies for a nationwide business portfolio. Lori has worked in several capacities in her 30 year nursing career including Director of Nursing Services, Director of Quality & Risk Management, and Executive Director for a Home Health agency serving a tri state area. Lori Attended Indiana University in Bloomington and earned her nursing degree at Anderson University in Anderson Indiana. Lori’s true passion is working with seniors across the health care continuum and in making a positive difference in our resident’s quality of life.  

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