Education Session Descriptions

Tuesday, April 21: Day I

General SessionTo Your Health (Barb Bancroft)

Most of us are so focused on taking business endeavors and taking care of others, that we neglect to consider our own health as a priority. In this entertaining and educational presentation, Barb Bancroft will discuss the most important health concerns in today's workforce and the implications of self management. Topics include the use of humor and sunlight in boosting the immune system, how to prevent cardiovascular disease with therapeutic lifestyle changes, stress reduction techniques, and the importance of regular check-ups with your health care professional. Barb cleverly incorporates the latest findings on dietary influences and how to easily incorporate changes into your everyday routine.

You will not only leave the seminar laughing your way to a healthier lifestyle, but you will take home practical pearls for health maintenance.


General SessionInspiring A Winning Team (Cat Selman)

If you have direct or indirect responsibility for the performance of others — whether it’s a small group or a large group — you know it takes more than good leadership skills to develop and motivate staff. Discover how to create and employ people-focused strategies and plans that will ultimately maximize your organization's care delivery and bottom- line results. According to recent research on employee retention, happy employees stay twice as long in their jobs as their least happy colleagues. A great facility culture can make the critical difference between organizational success and dismal failure. It impacts just about every business metric we have, from customer service to productivity to profitability. It is the key to retention because employees don’t want to leave a great culture. It is the key to recruitment because applicants want to work for you. But how can you get there? Our industry is facing frustrations and challenges that have never been seen before. Join Cat as she shares “common-sense, tried and true” techniques to motivate and inspire your employees. Start building your winning team today!

Learner Objectives:

At the end of this session, learner will be able to:

  1. Describe the difference between “person-centered care,” and “person-centered supervision.”
  2. Develop staff training around core competencies.
  3. Describe ten strategies for developing a successful facility culture.

Wednesday, April 22: Day II

Breakout A:  Implementing a Pressure Injury Program to Minimize Risk (Jeri Lundgren)

Course Description:

An in-house acquired or declining pressure injury puts providers at risk for regulatory citations and litigation. The burden on the provider is to demonstrate that the development or decline of a pressure injury was unavoidable.  The interventions that are implemented within the first 24 hours are critical, as well as on-going interdisciplinary updates to the plan of care.  This session will utilize the QAPI approach for implementing or enhancing a pressure injury program to ensure your pressure injury program meets regulatory guidance for F686, as well as NPIAP and WOCN standards of practice to minimize regulatory and legal risk. 

Course Objectives:

  • Develop an interdisciplinary team approach and have effective team meetings that include prevention
  • Demonstrate how to effectively utilize the wound care nurse to manage and oversee the program
  • Review common assessment, documentation and program errors that put facilities at risk for litigation or regulatory citations


Breakout B:  The Value of Rehab with PDPM: Advocate-Collaborate-Empower (Kathleen Shepler)

This course is designed to review specific components of PDPM in relation to the continued value of therapeutic rehabilitation with Physical Therapy, Occupational Therapy, and Speech-Language Pathology.  Participants will gain a greater understanding of the importance of advocating for rehab services in order to provide quality care to patients in the skilled nursing setting under PDPM.  Participants will increase understanding and learn ways to implement effective collaboration among the interdisciplinary team.  The influence of continuous and effective communication to obtain resources and provide quality patient care will be discussed.  Participants will also gain knowledge related to identifying opportunities for reimbursement and provide customer satisfaction by focusing on patient needs.     


Breakout A:  Medication Management and the Mega Rule: Lessons Learned (William Vaughan)

With the Mega Rule now fully implemented, it's time to assess its impact on medication management. Are consultant pharmacists’ recommendations more likely to be accepted now that the medical director also receives them? What categories of medications have surveyors concluded meet the definition of a psychotropic drug, and have deficiencies resulted from such determinations? In terms of antibiotic stewardship, have prescribers changed their practices? And if not, what’s been the regulatory and clinical impact?  

These and many other questions will be addressed by a long term care pharmacy provider (and former surveyor). Through state and national survey data analysis, the regulatory impact of the Mega Rule will be explored. Recent actual harm and immediate jeopardy level deficiencies will be presented and attendees will be asked to share their perspective on them. The clinical and operational aspects of the Mega Rule will also be addressed with a focus on staffing, training, cost containment and QAPI. Finally, best practices will be shared to align both pharmacy and facility procedures to achieve consistent, positive clinical and regulatory outcomes. 

1) List the classes of medications most frequently cited in actual harm / immediate jeopardy deficiencies.
2) Describe two clinical interventions designed to reduce medication errors involving high risk drugs.
3) List two QAPI metrics regarding medication management which should be monitored.


Breakout B:  Care Planning for the Resident Who Has Dementia (Cat Selman) 

Care planning is an essential part of healthcare, and provides guidance/direction to every care team member who is responsible for a resident's care. Since the introduction of CMS’ National Partnership to Improve Dementia Care in Nursing Homes, this area of resident care has been a major focal point of the survey process. The introduction of the CMS RoP, designating the resident who has dementia as “vulnerable,” has placed the care and delivery of services to these residents under much closer scrutiny. We are seeing more and more deficiencies involving residents who have dementia. How do you write a plan to meet the individualized needs of this resident? How do you allocate staff and their time? And how do you provide the staff training that is necessary to implement these care plans and programs? Come to this session to learn CMS' and surveyor’s expectations, as well successful techniques for writing truly individualized, person-centered care plans for the resident who has dementia.


Breakout A: Back to Basics: Medicare and PDPM Coding (Deborah Lake)

2019 brought major changes to Skilled Nursing Facilities in the form of the Patient Driven Payment Model (PDPM) that was implemented on October 1, 2019.  With all of this change it is time to settle back and review basics not only related to coding of the MDS for PDPM but also to the process of Medicare coverage.   Join us for this discussion to get back to basics on how these two areas relate !!!!!

Learning Objectives:

  1. Renew understanding of requirements for Medicare coverage
  2. Understand coding of items on the MDS that are specific for PDPM
  3. Identity areas of improvement for documentation of PDPM specific coding items on the MDS.


Breakout B:  Best Practices to Prevent Elopement (Devon Brewer, Joe Buckley)

This presentation will focus on how to properly test your wandering system and doors for equipment failure. With IJ tags on the rise in Indiana for Elopement, we will explain the best practices to keep your buildings safe from elopement. This presentation will describe in detail how these systems work and the biggest points of failure. We will also identify once failure has been identified, ways to fix and prevent an actual occurrence.  


General Session & Luncheon:  Share Your Popcorn (Sam Glenn)

Share Your Popcorn is a creative, fun and inspirational approach to personal and professional leadership. This talk is based off Sam’s work with leaders over the past 25 years. Sam highlights lessons, examples, ideas of what he has observed that works and what doesn’t work.  

• Sharing Your Popcorn is a metaphor for sharing your greatness, your value and what is meaningful to you. 

• Leaders who share their popcorn love to see others win and do what it takes to help ensure they win.

• To share your popcorn means you own your mistakes and use them to improve, grow and get better.

• To share your popcorn means to celebrate others – recognize, reward and reinforce greatness.

• Before you can lead others, you have to learn to lead yourself.


General Session: Not Your ABC's (Tammy Alley)

This session will focus on the top Federal Deficiencies cited in Indiana at the D, E, and F levels for the past 12 months.  Knowing what has been cited the most is a way to improve in these areas in the future.  For the top 4 deficiencies cited, some strategies from the State Operations manual will be discussed.   


General Session: What You Need to Know About Current Survey Trends to Ensure Life Safety and Emergency Preparedness Compliance (Lori Davenport)

Let’s agree, Life Safety Surveys and Emergency Preparedness Surveys are not getting easier and maintaining compliance in a facility or more than one facility can be a challenge. An interdisciplinary approach is necessary in maintaining health and safety of everyone in day to day operations and during emergencies and disasters. 

Maintenance and safety are much more than a task of “fixing” everything for the annual inspection and a proactive approach is beneficial and knowing current survey trends can lead to better outcomes for everyone.

Participants will:

  1.  Understand the top citations in both Life Safety – K tags and Emergency Preparedness E tags for the state of Indiana. 
  2. Understand the root causes for the top deficiencies and how to implement a plan of correction that lasts --“The hundred-year plan”.
  3. Review of the past 12 months key opportunities related to emergency preparedness
  4. Tips on Survey Preparation
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